By accessing or using STCCargo's services, you agree to be bound by these Terms and Conditions. Please read them carefully.
We value your privacy and have measures in place to protect your personal information. Our Privacy Policy outlines how we collect, use, and secure your data.
We strive to provide accurate shipping estimates, but actual delivery times may vary due to factors beyond our control. We are not responsible for delays caused by external circumstances.
You agree to pay the specified shipping fees as outlined in our pricing. Additional charges may apply for customs clearance, duties, and taxes.
We have a refund policy in place. Please refer to our Refund Policy for details on eligibility, procedures, and timelines.
The content on our website, including text, graphics, logos, and images, is protected by intellectual property laws and is the property of STCCargo. Unauthorized use of any materials may violate copyright and other laws.
These Terms and Conditions are governed by and interpreted in accordance with the laws of your jurisdiction. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in your jurisdiction.
If you have any questions or concerns about these Terms and Conditions, please contact us at support@stccargo.com.
For information about our data collection and usage practices, please read our Privacy Policy.
Details about our refund policy, including eligibility criteria, refund procedures, and timelines, can be found in our Refund Policy.
| Interval | Price |
|---|---|
| 0.1m3-13 | $330/1m3 |
1. Make an advance payment before shipment and enjoy discounted carrier rates. Experience fast and worry-free shipping. Pick up your goods directly at the designated pick-up point upon arrival at the destination.
2. Parcels are limited to a weight of less than 20kg. Charges are based on weight, starting from a minimum of 1kg. The volumetric weight is calculated using the formula: length cm * width cm * height cm / 6000, whichever is greater.
3. Destination tax, such as customs duties resulting from customs inspection, is included and will be charged at the destination.
4. General cargo only. Special cargo such as phones/laptops, medical materials, wigs, or sensitive goods requires selecting a specific cargo method or consulting customer service before shipment.
5. STCcargo only checks the external packaging. It is recommended to reinforce the packaging for fragile products. We will not provide compensation for damages that occur during transportation.
6. In the event of loss or detention of goods by customs, the compensation will not exceed twice the freight cost.
| Interval | Price |
|---|---|
| First 1KG | $13/1.00KG |
| Add 0.5KG（X≤20KG) | $6.5/0.50KG |
| City | 首重First 1KG | 续重Add 0.5KG（X‹20KG) |
|---|---|---|
| Lusaka | $13 | $6.5 |
| Kitwe | $14 | $7 |
| Ndola | $14 | $7 |
| Kabwe | $14 | $7 |
1. Make an advance payment before shipment and enjoy discounted carrier rates. Experience fast and worry-free shipping. Pick up your goods directly at the designated pick-up point upon arrival at the destination.
2. Parcels are limited to a weight of less than 20kg. Charges are based on weight, starting from a minimum of 1kg. The volumetric weight is calculated using the formula: length cm * width cm * height cm / 6000, whichever is greater.
3. Destination tax, such as customs duties resulting from customs inspection, is included and will be charged at the destination.
4. General cargo only. Special cargo such as phones/laptops, medical materials, wigs, or sensitive goods requires selecting a specific cargo method or consulting customer service before shipment.
5. STCcargo only checks the external packaging. It is recommended to reinforce the packaging for fragile products. We will not provide compensation for damages that occur during transportation.
6. In the event of loss or detention of goods by customs, the compensation will not exceed twice the freight cost.
7. The quotation is valid from [Feb 9, 2023], and any changes will be announced separately. Thank you.
| Interval | Price |
|---|---|
| First 1KG | $13/1.00KG |
| Add 0.5KG（X≤20KG) | $6.5/0.50KG |
| City | 首重First 1KG | 续重Add 0.5KG（X‹20KG) |
|---|---|---|
| Lusaka | $13 | $6.5 |
| Kitwe | $14 | $7 |
| Ndola | $14 | $7 |
| Kabwe | $14 | $7 |
1. Make an advance payment before shipment and enjoy discounted carrier rates. Experience fast and worry-free shipping. Pick up your goods directly at the designated pick-up point upon arrival at the destination.
2. Parcels are limited to a weight of less than 20kg. Charges are based on weight, starting from a minimum of 1kg. The volumetric weight is calculated using the formula: length cm * width cm * height cm / 6000, whichever is greater.
3. Destination tax, such as customs duties resulting from customs inspection, is included and will be charged at the destination.
4. General cargo only. Special cargo such as phones/laptops, medical materials, wigs, or sensitive goods requires selecting a specific cargo method or consulting customer service before shipment.
5. STCcargo only checks the external packaging. It is recommended to reinforce the packaging for fragile products. We will not provide compensation for damages that occur during transportation.
6. In the event of loss or detention of goods by customs, the compensation will not exceed twice the freight cost.
| Interval | Price |
|---|---|
| First 1KG | $16/1.00KG |
| Add 0.5KG（X≤20KG) | $8/0.50KG |
| 1KG(20-100KG) | $15/1.00KG |
| 1KG(100KG++) | $15/1.00KG |
| City | 首重First 1KG | 续重Add 0.5KG（X‹20KG) | 1KG(20-100KG) | 1KG(100KG++) |
|---|---|---|---|---|
| Lusaka | $16 | $8 | $15 | $15 |
| Kitwe | $17 | $8.5 | $16 | $16 |
| Ndola | $17 | $8.5 | $16 | $16 |
| Kabwe | $17 | $8.5 | $16 | $16 |
1. Make an advance payment before shipment and enjoy discounted carrier rates. Experience fast and worry-free shipping. Pick up your goods directly at the designated pick-up point upon arrival at the destination.
2. Parcels are limited to a weight of less than 20kg. Charges are based on weight, starting from a minimum of 1kg. The volumetric weight is calculated using the formula: length cm * width cm * height cm / 6000, whichever is greater.
3. Destination tax, such as customs duties resulting from customs inspection, is included and will be charged at the destination.
4. General cargo only. Special cargo such as phones/laptops, medical materials, wigs, or sensitive goods requires selecting a specific cargo method or consulting customer service before shipment.
5. STCcargo only checks the external packaging. It is recommended to reinforce the packaging for fragile products. We will not provide compensation for damages that occur during transportation.
6. In the event of loss or detention of goods by customs, the compensation will not exceed twice the freight cost.
| Interval | Price |
|---|---|
| First 1KG | $14/1.00KG |
| Add 0.5KG（X≤20KG) | $7/0.50KG |
| City | 首重First 1KG | 续重Add 0.5KG（X‹20KG) |
|---|---|---|
| Lusaka | $14 | $7 |
| Kitwe | $15 | $7.5 |
| Ndola | $15 | $7.5 |
| Kabwe | $15 | $7.5 |
1. Payment for freight can be made upon arrival. Enjoy a fast and hassle-free shipping experience. Payment must be made upon arrival in Zambia before transferring the goods to the designated pick-up point.
2. Parcels must weigh less than 20kg. Charges are based on weight, starting from a minimum of 1kg. The volumetric weight is calculated using the formula: length cm * width cm * height cm / 6000, whichever is greater.
3. The cost includes destination tax, such as high customs duties resulting from customs inspection, which will be charged at the destination.
4. We only handle general cargo. For items such as phones, laptops, medical materials, wigs, and sensitive goods, please select a special cargo method or consult customer service before shipment.
5. STCcargo only inspects the external packaging. It is recommended to ensure proper packaging for fragile products. We will not provide compensation for any damages that occur during transportation.
6. In the event of loss or customs detention of goods, the compensation will not exceed twice the freight cost.
| Interval | Price |
|---|---|
| First 1KG | $13/1.00KG |
| Add 0.5KG（X≤20KG) | $6.5/0.50KG |
| City | 首重First 1KG | 续重Add 0.5KG（X‹20KG) |
|---|---|---|
| Lusaka | $13 | $6.5 |
| Kitwe | $14 | $7 |
| Ndola | $14 | $7 |
| Kabwe | $14 | $7 |
1. Make an advance payment before shipment and enjoy discounted carrier rates. Experience fast and worry-free shipping. Pick up your goods directly at the designated pick-up point upon arrival at the destination.
2. Parcels are limited to a weight of less than 20kg. Charges are based on weight, starting from a minimum of 1kg. The volumetric weight is calculated using the formula: length cm * width cm * height cm / 6000, whichever is greater.
3. Destination tax, such as customs duties resulting from customs inspection, is included and will be charged at the destination.
4. General cargo only. Special cargo such as phones/laptops, medical materials, wigs, or sensitive goods requires selecting a specific cargo method or consulting customer service before shipment.
5. STCcargo only checks the external packaging. It is recommended to reinforce the packaging for fragile products. We will not provide compensation for damages that occur during transportation.
6. In the event of loss or detention of goods by customs, the compensation will not exceed twice the freight cost.
I have read and agreed T & C, Existing account?Log in to STCcargo
| 收件人(Receiver) | 王海燕 (STC ZAMBIA BY SEA) | copy |
| 地址(Address) | 建南村庙企路3号 (STC ZAMBIA BY SEA) | copy |
| 城市(City) | 广州 (Guangzhou) | copy |
| 县/区(Area) | 白云区 (Baiyun District) | copy |
| 邮编(PostCode) | 510000 | copy |
| 电话(Tel) | 13535550492 | copy |
| **Important Reminder:** Please make sure to verify the accuracy of your user ID before sending your goods to STCcargo. It is essential to inform your suppliers about your correct user ID as well. Please be aware that STCcargo cannot be held accountable for any issues that may arise due to the use of an incorrect user ID, including the utilization of other individuals' IDs. | ||
| 收件人(Receiver) | Zac ( AIR) | copy |
| 地址(Address) | 广州白云区三元里大道256号逸居公馆314房 (STC ZAMBIA BY AIR) | copy |
| 城市(City) | 广州 (Guangzhou) | copy |
| 县/区(Area) | 白云区 (Baiyun District) | copy |
| 邮编(PostCode) | 510000 | copy |
| 电话(Tel) | 13242377690 | copy |
| **Important Reminder:** Please make sure to verify the accuracy of your user ID before sending your goods to STCcargo. It is essential to inform your suppliers about your correct user ID as well. Please be aware that STCcargo cannot be held accountable for any issues that may arise due to the use of an incorrect user ID, including the utilization of other individuals' IDs. | ||
| 收件人(Receiver) | 王海燕 (STC ZAMBIA BY AIR) | copy |
| 地址(Address) | 建南村庙企路3号 (STC ZAMBIA BY AIR) | copy |
| 城市(City) | 广州 (Guangzhou) | copy |
| 县/区(Area) | 白云区 (Baiyun District) | copy |
| 邮编(PostCode) | 510000 | copy |
| 电话(Tel) | 13535550492 | copy |
| **Important Reminder:** Please make sure to verify the accuracy of your user ID before sending your goods to STCcargo. It is essential to inform your suppliers about your correct user ID as well. Please be aware that STCcargo cannot be held accountable for any issues that may arise due to the use of an incorrect user ID, including the utilization of other individuals' IDs. | ||
| Receiver | Ralf () | copy |
| Address | STC Cargo c/o Ralfrieght () | copy |
| City | Bedford | copy |
| Area | 15 cynthia court, Wootton | copy |
| PostCode | MK43 9PD | copy |
| Tel | +44 7942 747966 | copy |
| **Important Reminder:** Please make sure to verify the accuracy of your user ID before sending your goods to STCcargo. It is essential to inform your suppliers about your correct user ID as well. Please be aware that STCcargo cannot be held accountable for any issues that may arise due to the use of an incorrect user ID, including the utilization of other individuals' IDs. | ||
| Reciever | Mr. Saheer () | copy |
| Address | STC Cargo c/o FAST CFS cargo () | copy |
| City | Dubai | copy |
| Area | Deira | copy |
| PostCode | 624498 | copy |
| Tel | +971 56 402 0857 | copy |
| **Important Reminder:** Please make sure to verify the accuracy of your user ID before sending your goods to STCcargo. It is essential to inform your suppliers about your correct user ID as well. Please be aware that STCcargo cannot be held accountable for any issues that may arise due to the use of an incorrect user ID, including the utilization of other individuals' IDs. | ||
| Type | Service Instructions |
|---|---|
| Combine Service | * Small parcels 0.5usd per package; for medium package 3usd per package ; large package 7usd per package; * Multiple packages are combined into one package to reduce the international freight & save up to 80% on shipping. Starting from the second package, the package service only limits the express package. If the cartons and large package need to be combined, the extra charge will be charged ( small parcels 0.5usd per package; for medium package 3usd per package ; large package 7usd per package ). For oversize goods, the consolidation service is not supported, and the default is direct to ship; |
